Popular Questions
Got a question? We’re here to help.
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What are your business hours?
- Monday 9AM - 11AM / 3PM - 8PM
- Tuesday 9AM - 12PM / 3PM - 8PM
- Wednesday 9AM - 12PM / 3PM - 8PM
- Thursday 9AM - 11AM / 3PM - 8PM
- Friday CLOSED
- Saturday 8AM - 1PM
- Sunday CLOSED
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What kinds of classes do you offer?
Aim HI Gymnastics is a Trampoline and Tumbling focused gym and all of our fundamental levels focus on the foundational skills needed for these disciplines. We offer Early Childhood, T&T, & Ninja classes, plus lots of fun events scheduled throughout the year. We can even host your next birthday party or squadron event!
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Do you offer trial classes?
Absolutely! We strongly encourage every new student to trial a class before signing up. This allows a chance to see your student in action and make sure we've got them in the right spot.
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Do we need a membership?
While membership is not required, you will only be able to sign up for drop-in classes and fun events. Please know that both items will have higher non-member prices.
Memberships are based on the number of students in a family:
$60 for one student
$110 for two students
$150 for three or more students
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Will we be able to add and switch classes?
Yes, you are absolutely able to change your class times, but they are only processed for the beginning of the following month.
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What if the class time no longer works for my student?
We are happy to accomodate transfers. We understand life throws schedule changes your way and want to be as helpful as possible in that area. We do require all transfers to go into effect on the 1st of each month. The sooner you are able to notify and request the transfer, the better.
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What if my family receives PCS orders and needs to withdraw from classes?
We completely understand that military life can bring sudden changes, and we want to support your family as best we can during your transition.
If your family will be PCSing (Permanent Change of Station), we kindly ask that you notify the gym as soon as you notify your housing office or receive your official orders. Early notice helps us plan class rosters, manage waitlists, and ensure a smooth experience for all of our gymnasts and families.
Our standard drop policy still applies:
Drop requests must be submitted two weeks prior to the 1st of the following month.
Please note that withdrawing before the end of a month does not relieve the financial obligation for that month’s tuition.
We deeply appreciate your understanding and communication. Providing as much notice as possible helps us keep our programs running smoothly and allows another child from our waitlist to join in your gymnast’s place.
If you have questions about the drop process or timing, please reach out to our front desk — we’re happy to walk you through it.
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How will my PCS effect my Annual Membership Fee?
Memberships can be adjusted once you receive your orders. We will apply the remaining membership credit to your last month's tuition. Drop policies still apply.
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How often do students advance in levels?
Every student will move at their speed and how dedicated they are with outside the gym exercises will greatly impact how fast they move up.
We evaluate all students in a 3-month cycle. At the end of the cycle, you will be notified if your student is moving up. You will also be able to see their progress notes and scores in your parent portal.
Requirements for moving up are based on mastery of the skills they are learning in their current level. It is not safe to move a student up if they don't have all the necessary skills and will hurt their progress pace if they are struggling with fundamentals needed before moving to harder progressions.
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What happens when my student(s) get the skills needed to advance after advancements have taken place?
We are so excited when students learn new skills and love to celebrate them! However, we would require them to wait until the next advancement session. This is so they have time to show mastery of their skills for growth and safety purposes.
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